Privacy Policy
Last updated: March 2026
1. Information We Collect
We collect information you provide when creating an account: name, email address, phone number, and city. When you list items, we collect product details and images. We also automatically collect usage data including IP addresses, browser type, and pages visited.
2. How We Use Your Information
We use your information to: provide and improve our services, process transactions, communicate with you about orders and account updates, prevent fraud and enforce our terms, send service-related notifications, and personalize your experience on the Platform.
3. Information Sharing
We do not sell your personal information. We may share information with: other users (seller/buyer details for transactions), payment processors for completing transactions, law enforcement when required by law, and service providers who help us operate the Platform.
4. Data Security
We implement industry-standard security measures to protect your data, including encrypted data transmission (SSL/TLS), hashed passwords, secure server infrastructure, and regular security audits. However, no method of electronic storage is 100% secure.
5. Cookies & Tracking
We use essential cookies for authentication and session management. We may use analytics cookies to understand how users interact with the Platform. You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to: access your personal data, correct inaccurate data, request deletion of your account and data, export your data, and opt out of non-essential communications. To exercise these rights, contact us at [email protected]
7. Data Retention
We retain your account data for as long as your account is active. Transaction records are kept for a minimum of 5 years for legal and accounting purposes. You may request account deletion at any time, after which personal data will be removed within 30 days.
8. Children's Privacy
Daqeqah is not intended for users under 18 years of age. We do not knowingly collect information from children. If we discover that a child has provided personal information, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on the Platform. Your continued use after changes constitutes acceptance.
10. Contact Us
For questions about this Privacy Policy, please contact us at [email protected]